TERMS & CONDITIONS

General Information

Orders can only be placed through the web store. We do not accept orders over the phone or by mail.

Sales tax will be applied on all domestic orders. Tax is calculated based on the applicable sales tax and use tax laws within each state.

Merchandise is limited to the sizes, colors, and variants listed on our website. If a size or variant does not appear online, it is currently unavailable. Be sure to check back as items may be restocked and available for purchase at a later date.

If the item you ordered was unable to be fulfilled because of stock related issues we may contact you via the email provided in your order to exchange the item for another item of equal value or offer you a full refund. If we do not receive a response within 10 business days we reserve the right to refund your order in full.

Shipping

In most cases, orders are shipped within 4-7 business days.

Preorder items generally take 10-15 business days for order processing and production.

Please refer to individual product details for estimated shipping dates.

If you are placing an international order, we are unable to guarantee the timeliness of arrival of your package, although orders arrive in 2-4 weeks in most cases. There may also be duty payments required at the time your package arrives, we are not responsible for the additional costs incurred on international orders.

Shipping and delivery dates are not guaranteed unless specified. 

Due to COVID-19 and the current logistical issues that are currently occurring throughout the United States, shipments are subject to delay. Please contact us at LEGENDARYCYPHERS@GMAIL.COM if you have any questions regarding your order's shipping status. 

Lost or missing packages for orders showing a delivered tracking status are not eligible for replacement or refunds. Once a package leaves the fulfillment facility with the carrier, delivery is beyond our control. Check with your neighbors and contact your local post office for a GPS location of where and when the package was dropped off.

Privacy policy

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta Audience Network
        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Google Ad Manager, Google Ads Similar audiences and Google AdSense
        Personal Data: Trackers; Usage Data

      • Google Campaign Manager 360
        Personal Data: geographic position; Trackers; Usage Data

    • Analytics

      • Google Analytics
        Personal Data: Trackers; Usage Data

      • Google Analytics 4
        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Contact form and Mailing list or newsletter
        Personal Data: email address; phone number

    • Displaying content from external platforms

      • Google Maps widget
        Personal Data: Trackers; Usage Data

    • Platform services and hosting

      • Stripe
        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address

    • Tag Management

      • Google Tag Manager
        Personal Data: Trackers; Usage Data

        This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SHOP.LEGENDARYCYPHERS.NYC (the “Site”).

        PERSONAL INFORMATION WE COLLECT

        When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

        We collect Device Information using the following technologies:

        - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

        - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

        - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

        Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, third party payment accounts such as PayPal), email address, IP address, and phone number. We refer to this information as “Order Information”.

        When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

        HOW DO WE USE YOUR PERSONAL INFORMATION?

        We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

        - Communicate with you;

        - Screen our orders for potential risk or fraud; and

        - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

        We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

        Marketing and advertising campaigns will be developed for broader audiences based on the Device Information and Order Information collected.

        SHARING YOUR PERSONAL INFORMATION

        We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

        Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

        BEHAVIORAL ADVERTISING

        As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

        You can opt out of targeted advertising by using the links below:

        - Facebook and Instagram: https://www.facebook.com/settings/?tab=ads

        - Google: https://www.google.com/settings/ads/anonymous

        - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

        Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

        DO NOT TRACK

        Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

        YOUR RIGHTS

        If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

        Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

        DATA RETENTION

        When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

        CHANGES

        We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.